Office Hours: By appointment: call 828.9219; also available before or after class

Texts: The performance measurement, management, and appraisal sourcebook, Ed. By Shaw, Schneier, Beatty, and Baird. (ISBN 0-87425-265-2)

Course Description:

This course is an overview of the discipline of general management and its practice in organizations. Principles of Management is a collection of generally accepted management practices and principles in organizations. It focuses on organizational theory, theory in practice, organizational structure and design, human considerations in organizational behavior, and other topics related to general management.

Learning Objectives:

· Understand origins of management theory.

· Understand decision-making in organizations.

· Understand the planning function of management in organizations.

· Discuss contemporary issues in management.

· Understand the impact of technology on the practice of management

· Understand organizational culture and change.

· Understand the link between individual performance and organizational strategy.

· Understand group dynamics and teamwork in organizations.

· Develop interpersonal skills.

· Discuss leadership as a function of management.

Teaching Methodology:

The course is designed to facilitate a student’s knowledge utilizing multiple teaching methods. The class is interactive and participation is essential for learning. The course will include lectures, group discussions, testing, and in-class exercises. The tests will be based on all information shared in class as well as outside assignments and readings.

Grading:

Your final grade in this class will be based on the following:

Requirement Weight

Exam I 30%

Either Exam III or group Presentation

Exam II 30%

Exam III (either/or) 30%

Group Presentations (see syllabus) 30%

Attendance/Participation 10%

Total 100%

Final grades will use a “+” and “-“ grading system with the following numeric equivalents:

A = 94 and above B- = 80-83 D+ = 67-69

A- = 90-93 C+ = 77-79 D = 64-66

B+ = 87-89 C = 74-76 D- = 60-65

B = 84-86 C- = 70-74 F = 59 and below

Attendance/Participation/Online Quizzes:

Class attendance and class participation along with cases, and class preparation count for 10% of your final grade. Attendance will be taken during each class meeting. I encourage you to participate in class discussions. It will never count against you and only count for you. If you must be absent from class, please give me a call and let me know ahead of time—if at all possible.

Exam I, II, and III:

These exams are not cumulative.

Late Assignments:

Late assignments will get a one letter grade reduction or more. No exceptions.

Make Up Exams:

Exams can be made up, with my permission, before the next scheduled class after the exam. To take this exam, the student must contact me and specify a night or day that the Downtown campus is open and that falls before the next class. I will find out if that is an acceptable night for the Downtown campus. One letter grade or more will be taken off for all make up exams that are not taken within the allotted time. I reserve the right to judge all requests for a make up exam on an individual basis.

Note to students:

As part of this syllabus, other information will be handed out as required during the semester.

Academic Integrity:

The Tulane University College Honors Code is in effect at all times for this class.

Group Presentations (optional vs. Exam III):

Assignment: Each group (not larger than five students) will conduct an in-depth, comprehensive presentation. The presentation should not be less than 45 minutes and not exceed an hour and a half. There is a wide degree of latitude regarding choice of topics for presentation. Examples of presentations include:

a. A text chapter not covered in the syllabus

b. An overview of on of the three primary functions of management (Planning, Organizing, Controlling) from material not covered in the text.

c. An original research effort designed to measure some specific aspect of organizational behavior. Includes design, fielding, compilation, results, and recommendations based on results.

d. A presentation of outside literature (research-based) on a contemporary management topic. Examples may include ethics, leadership, motivation, change management, and others.

e. A functional analysis of an existing organization along the lines of any major or minor function of the discipline of management. For example, a presentation of an organization’s strategic planning process may be a good presentation.

Note: A group presentation less than 45 minutes in length would probably be considered an insufficient treatment of the subject. Presentations should include visual (transparency) media as well as handouts for students.

Other possible presentation topics include:

Performance appraisal systems in organizations

Total Quality Management

Baldrige Criteria and their use

Future trends in management

International trends in management

Class Schedule:

Meeting #	Date	Class Meeting Focus	Assignment Before Class Meeting
1	Jan 26	Introductions/Course Overview/Historical Roots of Management Theory	Text, pp. 595-608
2	Feb 2	Welcome to the Changing World of Work, Making Decisions	Text, Chapters 1 and 3
3	Feb 9	Understanding the Basics of Human Behavior, Work Motivation and Rewards	Text, Chapters 12 and 13
4	Feb 16	Understanding Groups and Developing Effective Teams, Creating and Sustaining the Organization’s Culture	Text, Chapters 10 and 11
	Feb 23	Mardi Gras Holiday	No Class
5	Mar 1	Exam I Organization Design, Monitoring the Environment	Lessons 1, 2, 3,4 Text, Chapters 8 and 4
6	Mar 8	Monitoring Performance Through Control Systems	Chapter 6
7	Mar 15	Guest lecture: Entrepreneurship: Terry Fisher, M.A.	Lecturer Handouts Text, Chapter 5
8	Mar 22	Understanding the Basics of Human Behavior Motivation and Rewards	Chapters 12 and 13
9	Mar 29	Guest lecture: Turnaround Management: Rick Blum, MBA Exam II	Lecturer Handouts Text, Chapter 18 Lessons 5, 6, 7,8
10	Apr 5	Basic Issues in Leadership Contemporary Issues in Leadership	Chapter 14 and 15
11	Apr 12	Building Trust Developing Interpersonal Skills	Chapter 16 and 17
12	Apr 19	Managing Human Resources Technology and the Design of Work Processes	Chapter 9 and 7
13	Apr 26	Group Presentations
14	May 3	Exam III or Group Presentations	Exam III covers lessons 9,10,11,12,13

Office Hours: By appointment: call 828.9219; also available before or after class

Meeting #

Date

Class Meeting Focus

1

Jan 26

Introductions/Course Overview/Historical Roots of Management Theory

2

Feb 2

Welcome to the Changing World of Work, Making Decisions

3

Feb 9

Understanding the Basics of Human Behavior, Work Motivation and Rewards

4

Feb 16

Understanding Groups and Developing Effective Teams, Creating and Sustaining the Organization’s Culture

Feb 23

Mardi Gras Holiday

5

Mar 1

Exam I

Organization Design, Monitoring the Environment

6

Mar 8

Monitoring Performance Through Control Systems

7

Mar 15

Guest lecture: Entrepreneurship: Terry Fisher, M.A.

8

Mar 22

Understanding the Basics of Human Behavior

Motivation and Rewards

9

Mar 29

Guest lecture: Turnaround Management: Rick Blum, MBA

Exam II

Text, Chapter 18

10

Apr 5

Basic Issues in Leadership

Chapter 14 and 15

11

Apr 12

Building Trust

Developing Interpersonal Skills

12

Apr 19

Managing Human Resources

13

Apr 26

Group Presentations

14

May 3

Exam III or Group Presentations